Questions & Answers

Have a question? See if we have provided an answer below. If you don't see the answer you're looking for, you can contact us here.

Q. Why do you work with Insurance adjustors directly?

A. We work with insurance companies directly to assist both the insurance company and the home or business owner in getting through the claims and build process as easily as possible.  In a project such as this it's good to have a knowledgeable team member to assist all parties in educating, working through any issues, and making sure the build goes exactly as planned.

Q. Why won't you provide me an estimate over the phone or through email?

A. We only provide estimates on-site because every roof is different in size, height and pitch. We will not know the full extent of the damage until we are on the roof and can examine it in person.

Q. What insurance companies do you work with?

A. We work with all home and commercial insurance companies.

Q. How do I know if my roof has been damaged?

A. The most obvious sign a roof has been damaged is a leak. However, many times roofs do not seem damaged until they are inspected. A damaged roof can take 6-months to over a year before a leak starts to appear. Unfortunately, homeowners do not know that the integrity of their roof has been damaged until another storm hits, leading to extensive water damage.

Q. Can you simply patch the hole in my roof?

A. We can patch a hole in a roof temporarily only, for emergencies. A patch does not carry a warranty and will decrease the value of your property. In addition, if your roof is not completely repaired/replaced, it can lead to extensive water damage.